Services : SOS Credit

SOS Credit

Prepaid recharge when you have no other options

Procescom SOS Credit service makes it possible for subscribers to use money that they do not have on their prepaid accounts in the cases when they need to make an urgent phone call or send an important message.

Procescom’s SOS Credit is an opportunity for them. SOS Credit is available at any time, at any place. Recharge is performed in real time with immediate delivery.

Our solution is highly configurable and driven by rules-based service logic in order to enable operators to intuitively describe the conditions under which prepaid subscribers become eligible for activating a SOS Credit service.

Procescom SOS Credit service primarily relies on USSD menu subscriber interaction when activating the service, but also SMS and IVR options are available. What this means is that subscribers can activate SOS Credit by sending a predefined USSD message to the assigned service number, by sending a formatted text message to the assigned service number, or by interacting with an automated IVR system.

How it works

*100#
Message:
Balance: 5 Euro

1. SOS Credit

2. Info
Message:
SOS Credit

1. 2 euros

2. Back
Message: You have successfully extended your balance by €2.
€2 + €0.30 cent service charge will be deducted at the time of your next top up.

What is in it for the mobile operators?

  • Broader range of services
  • Customer acquisition and retention
  • Strengthens relationship with prepay customers