Procescom Self care portal provides an elegant, fast and user friendly frontend for services offered through the telecom operator web site. With Self care portal smart terminal app, users can check their balance, purchase airtime/credit, activate and deactivate promotions, value added services and do much more. Smart terminal app uses background USSD channel to communicate with the core systems wherever possible, so the operations are performed in a fast, secure and reliable manner.
Self care portal smart terminal app is the focus point for product and services offering since it presents an ideal channel for agressive promotion and offerings, at the same time gives the features for self provisioning of the desired products or services. Subscribers appreciate the high level of visibility , transparency and control compared to traditional methods